While we do our best to get to your issues as quickly as possible, on-site scheduling is based on priority where by the need with the highest impact will be handled first. That means that a server and phone system outages that affects a large number of people would have a higher priority than a single incident involving only one person. We reserve the right to reschedule a booking due to this but do our level best not to.

Our regular office hours are from Mon-Fri, 9:00 AM to 5:00 PM. Business emergency support is available and provided outside of office hours at an additional up charge of $50.00 per hour plus GST/HST. This does not apply to scheduled server maintenance.

One of the key contact points in your business is your phone system so it needs to work well.  We have provided years of support for the Asterisk phone systems and can get you setup with an off-site hosted PBX system with onsite or remote office soft phones or we can also offer actual phones with onsite PBX systems.  These work for companies that are small with only a few phones to enterprise phone systems with 100’s of phones.  Call us today to talk with one of our reps that can get you setup right.  Want to hear the quality of an Asterisk phone system, call our office today and speak to someone … that is the call quality you should expect.

On-site support is currently limited to the City of Calgary.